Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Social Media Response
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to check their listings and manually change the size when needed, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change to its shipping options due to shopper criticism.
